PalexWeb - Knowledgebase

Articles

Do you use OpenVZ or Xen?

We have No OpenVz all our is Xen or KVM

If I buy a reseller account, will you transfer all my accounts for me?

Sadly cPanel hasn't figured out a good way for other resellers to migrate to new hosts easily. There's no automated way of doing this besides going into each cPanel account, creating a full backup,...

What are your nameservers?

Shared / Web Hosting Customers: Primary: ns1.palexweb.com / Secondary: ns2.palexweb.com Reseller Customers: To protect our white-label service, please open up a ticket to retrieve your reseller...

What is your average ticket response time?

We usually respond within 15 minutes, sometimes within 2 minutes depending on load and time of day!

Which payment methods do you accept?

To pay for service, we accept currenrly Paypal, Bitcoin and Webmoney