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Do you use OpenVZ or Xen?
We have No OpenVz all our is Xen or KVM
If I buy a reseller account, will you transfer all my accounts for me?
Sadly cPanel hasn't figured out a good way for other resellers to migrate to new hosts easily. There's no automated way of doing this besides going into each cPanel account, creating a full backup,...
What are your nameservers?
Shared / Web Hosting Customers: Primary: ns1.palexweb.com / Secondary: ns2.palexweb.com Reseller Customers: To protect our white-label service, please open up a ticket to retrieve your reseller...
What is your average ticket response time?
We usually respond within 15 minutes, sometimes within 2 minutes depending on load and time of day!
Which payment methods do you accept?
To pay for service, we accept currenrly Paypal, Skrill, Neteller