General Terms of Service

It applies to all offshore services of PalexWeb Network Solutions. i,e Offshore shared hosting, Offshore VPS server and Dedicated Server. If in doubt regarding the acceptability of your site or service, please contact us at [email protected] and we will be happy to assist you.

** We only give Server root access for Unmanaged (Kvm Dedicated, or Bare metal dedicated Server), as we are giving root access so there is no control over server, Our support only based on Network / Hardware Issues.

** Managed Server comes with full managing functions also any server related support .

Violations of this Agreement will waive your rights under the refund policy.

  • Any website found to host or otherwise sponsor material that supports terrorism will be suspended immediately without notice.
  • Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.
  • We do not support trafficking, sharing or selling online stolen credit card, bank account, PayPal or other sensitive financial information under any circumstances. Any service under our hosting environment found being used for hosting fraudulent carding systems will be suspended immediately without notice.
  • Any service found to be purposely used for phishing information or other similar malicious use on our network, will be immediately suspended without notice for breach of terms of services.
  • Do not be involved in any kind of DDOS attacks or Hacking Activities.

Offshore Shared Hosting

a. Prohibited Content

  • Video sharing websites similar to clipbucket, phpmotion, ClipShare, PHPVibe, MediaShare are not allowed but can be hosted on VPS or Dedicated Server
  • Image Hosting Scripts (similar to Photobucket or Tinypic) are allowed only VPS or Dedicated Server
  • Bulk uploading of images for a user downloads like Wallpaper based sites are allowed only VPS or Dedicated Server
  • Illegal Pharmacy Sites selling unapproved drugs (e.g., falsified medicines, counterfeit drugs, or drugs unapproved for sale) are not allowed.
  • Harassment, whether through language, frequency, or size of messages.
  • Run any gaming servers such as counter-strike, half-life, battlefield1492, etc
  • IRC Scripts/Bots
  • Proxy Scripts/Anonymizers
  • Bruteforce Programs/Scripts/Applications
  • Mail Bombers/Spam Scripts
  • File Dump/Mirror Scripts (similar to Rapidshare)
  • Any kind of Fraudulent Sites, phishing sites, Malicious sites, Carding sites are strictly not allowed.
  • Shared hosting may not be used for massive file storage systems, or backup storage solutions. Clients are also not authorized to use shared/reseller hosting for the hosting of download mirrors. If your website is based around a user downloading files, you will need to look into a VPS solution.

VPS Hosting

This Terms of Service is for all Offshore VPS Plans, either Linux or Windows

  • Do not be involved in criminal or fraudulent activity: child porn, phishing, carding, hacking, network scanning, botnet administering, etc. from our servers
  • Warez is allowed and we ignore DMCA. If your hosted content is violating Bulgaria Laws we maybe ask you to remove your content.
  • We do not allow any kind of email marketing on VPS servers, i.e hosting of softwares like PowerMTA, Interspire, Mail bomber, SendBlaster e.t.c is strictly prohibited. If we find anyone violating it, his/her VPS will be instantly terminated with out any warning/notification.
  • VPS can be used for hosting or storage of Audio / video content Examples: Movies, MP3s, Software, Games or Warez Sites.

Dedicated Servers

  • Do not be involved in criminal or fraudulent activity: child porn, phishing, carding, hacking, network scanning, botnet administering, etc. from our servers
  • We do not allow any kind of email marketing activity or any other kind of SPAM from our servers. Hosting of spamvertised sites and DNS servers used for SPAM is strictly prohibited.
  • If you list the server IPV4 address into blacklists such as SBL, CSS, DBL, PBL, Barracuda, Spamcop, Sorbs, Rats, UCEPROTECTL1, UCEPROTECTL2, UCEPROTECTL3 e.t.c we will suspend your services permanently without any notification and no Refund will be given to you.
  • We don’t allow any kind of DDOS attacks from our servers.
  • Transmit any material (by email, uploading, posting, or otherwise) that harasses another Internet user.

Cancellations and Refunds

palexweb reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.

Any abuse of our staff in any medium or format will result in the suspension or termination of your services. Customers may cancel at any time via a cancellation form,  Presently we are not allow refund for webhosting, reseller, VPS, Offshore VPS, or any kind of Server - Once is delivered its Sold [ NO REFUND ] .We refund only server Down occurs  - because we are saying we are giving 100% uptime, so any downtime happens with in 25 days after buy any services we will MUST refund Full also Violations of the Terms of Service will waive the refund policy and instant termination of service.


PalexWeb may immediately suspend and/or terminate the customer’s service for violation of any provision of this policy upon verbal or written notice, which notice may be provided by voicemail or Email. Prior to suspension or termination, PalexWeb. attempts to work with our customers to cure violations of this policy and ensure that there is no re-occurrence; however, PalexWeb reserves the right to suspend or terminate based on a first offense.

Sunday, September 16, 2018

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